OVERVIEW

Welcome to Olivenn! This website is operated by OLIVENN SRL. Throughout the site, the terms “we”, “us” and “our” refer to OLIVENN SRL. Olivenn operates this store and website, including all related information, content, features, tools, products and services (collectively, the “Services”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

The store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - IDENTIFICATION OF THE SELLER

The Services are provided by:
Company Name: OLIVENN SRL
Registered Office: Str. Domneasca, Nr. 13, Bl. l, Sc. 3, Et. 1, Ap. 42, Galati, Galati County, Romania
Unique Identification Code (CUI): 51601102
Trade Registry Number: J2025025661003
Contact Email: contact@olivenn.com
Phone Number: 0750228178
Website URL: http://olivenn.com/

SECTION 2 - GENERAL CONDITIONS & ACCEPTANCE

Please read these Terms and Conditions carefully before accessing or using our website. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Our products are sold exclusively to individuals for personal use. By placing an order, you warrant that you are purchasing products for personal, household use and not for commercial resale or export.

SECTION 3 - ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your country of residence (18 years old in Romania), or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 4 - SEVERABILITY

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 5 - TERMINATION

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. We may terminate this agreement at any time without notice if we suspect you have failed to comply with any term.

SECTION 6 - ENTIRE AGREEMENT

These Terms and Conditions and any policies posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements.

SECTION 7 - GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Romania. Any disputes arising from or related to the use of the Service or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts in Galați, Romania.

SECTION 8 - DISPUTE RESOLUTION

We prefer to resolve any issues amicably. For any problems, please contact us first at contact@olivenn.com.
You are also informed that you have the right to address the National Authority for Consumer Protection (ANPC). More details can be found here: http://anpc.ro/.
Furthermore, the European Commission provides a platform for online dispute resolution (ODR), which you can access here: https://ec.europa.eu/consumers/odr.

SECTION 9 - CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 10 - CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at contact@olivenn.com.
Our full contact information is:
OLIVENN SRL
Str. Domneasca, Nr. 13, Bl. l, Sc. 3, Et. 1, Ap. 42, Municipiul Galati, Judetul Galati, Romania
contact@olivenn.com
0750228178
CUI: 51601102
Reg. Com.: J2025025661003